Shipping & Delivery
From our collection to your doorstep, find everything you need to know about shipping, delivery, and getting help with your order.
Shipping is included in the product price
There is no additional shipping charge for delivery to serviceable locations in India.
Delivery Estimates
We deliver to serviceable locations in India. Delivery availability depends on your PIN code and courier coverage.
| Delivery location | Estimated time |
|---|---|
| Within Gujarat | 3 days |
| Other serviceable locations in India | 5 days |
| Remote locations | 6 days |
These estimates start from the date of dispatch and do not include order processing time. Delivery dates may vary due to courier delays, public holidays, weather, or other disruptions.
Helpful Delivery Information
Order processing and dispatch
Your order is prepared before it is handed over to the courier. Processing time is separate from the delivery estimates above.
For an expected dispatch date, contact us with your order number. If you need an outfit for a specific occasion, please check with us before ordering.
Tracking your order
Contact us with your order number to request the available dispatch and tracking details.
Courier tracking may take some time to update after your parcel is handed over.
Entering your delivery address
Please provide your complete address, including your house or flat number, building, street, area, city, state, PIN code, and a reachable phone number.
If you notice a mistake after ordering, contact us promptly. We will check whether the address can still be updated. Changes may not be possible once your parcel has been dispatched.
Missed or unsuccessful delivery
If the courier cannot complete delivery, follow the instructions in the tracking update or contact us for assistance.
If your parcel is returned to us, we will help you understand its status and the available next steps.
Delayed or missing parcels
If your order has passed its estimated delivery time, contact us with your order number and any tracking details.
If tracking shows “Delivered” but you have not received the parcel, check with household members or your building reception, then contact us promptly so we can help investigate.
Damaged or incorrect items
If your parcel arrives damaged or contains an incorrect item, contact us as soon as possible with your order number and clear photographs of the item and packaging.
See our Returns & Refunds Policy for the applicable process and terms.
